If you own an Epson printer at home or in an office, you have probably experienced paper jams. Paper jams are a common phenomenon where the printing papers get stuck in the printer, making them hard to eject. The situation is frustrating, especially when you have deadlines to meet or you need to print a lot of materials.
When there is a paper jam, the EPSON Printer will notify you through an alert. At that moment, you may need to fix the paper jam error immediately. You can fix the error in numerous ways depending on which part the paper jam has occurred.
However, the typical way to resolve the issue is by halting any ongoing printing job. Remove the paper tray and the papers. Gently pull out the jammed paper. Reattach any removed parts, the paper trays, and the paper sheets.
The article guides you on different ways to resolve paper jam errors, specifically on your Epson printer. The steps are simple and easy to follow.
Ways To Fix a Paper Jam Error on Epson Printers
Printer issues or errors may require you to try different methods or follow specific steps to get a solution. However, you can use this standard way to fix the error.
- It is recommendable to start by canceling the print job from your PC. The action halts any ongoing printing job.
- The next step is to check the rear paper feed slot. If there is any jammed paper, ensure you remove it slowly. You need to be gentle to avoid leaving any paper fragments in the printer. It is also a way to avoid damaging your printer.
- When everything is clear on the rear side, check the front cover. Like how you removed the paper in the rear paper feed slot, remove the jammed paper in the front cover. Ensure you close the front cover once done.
How To Fix Paper Jam Error Inside the Printer
Sometimes the paper jam happens inside the printer. If that’s the case for you, follow these steps to solve the issue:
- Close the output tray.
- Press the latch on the left side of your printer and lift the printer cover.
- Eject the developer cartridge.
- Lift the photoconductor unit to remove it.
- Use your two hands to remove the paper from the paper path.
- When done, place back the photoconductor unit.
- Return the developer cartridge and be gentle while doing it.
- Close the printer cover.
- Reload the MP tray as per the guidelines.
You may need to be extra cautious when removing the developer cartridge. Avoid touching the developing roller. The sensitive area is under the flap. Touching it may reduce the quality of the printing.
Also, touching or rubbing the photoconductor unit may reduce the quality of your printing work.
How To Fix Paper Jam Error in the MP Tray
If the paper jam happens in the MP tray, here’s how to fix the issue:
- First, detach the MP tray cover.
- Remove any stacked papers from the tray
- Slow remove any sheets of paper that have been halfway fed into the printer
- Close the output tray and lift the printer cover
- Pull out any paper pieces remaining in the printer
- If you suspect or see some papers remaining, remove the developer cartridge and the photoconductor unit.
- Do away with the paper pieces in the paper feed path.
- When done, re-attach the photoconductor unit first, then the developer cartridge.
- Reload the MP tray with printing papers after realigning them by tapping on a flat smooth surface.
- Lift the printer cover.
- Close it again and ensure it makes the click sound to indicate proper closing.
How To Fix Paper Jam Error in Manual Feed Slot
A paper jam error may be from the manual feed slot. Follow these steps to fix the issue:
- Bring out the paper guides.
- Remove the jammed paper.
- Put back the paper guide.
- Lift the printer cover.
- Close the printer cover well.
- The page you were printing before the jamming will be printed automatically.
How To Fix Paper Jam Error in the Optional Paper Cassette
Paper jamming can also happen in the optional paper cassette. In such an instance, follow all these steps as they are to solve the issue:
- Pull out the paper tray lower paper cassette unit.
- Be keen to gently bring out any curled, folded, or jammed papers in the cassette unit.
- Clear the paper tray and press down the plate until it gets to the correct position.
- Align the paper stack and place them on the paper tray. The paper stack should be within the recommended range.
- Open and then close the printer cover.
Precautions When Removing a Jammed Paper
Remember that a paper jam is a printing paper stuck in the printer. Trying to remove the paper forcefully only creates more issues. Even amidst the frustration, try and remove the paper gently. The main objective is to prevent tearing or further tearing if the paper is already torn. You can do it gently by using both hands.
Ensure you are careful to read any warning signs on the printer. For example, you are not supposed to touch the fuser. The fuser area and the areas around it could be hot. The excessive heat may be due to using the printer for an extended period. The warning signs or words are always bold in either black or white.
If the printing paper is torn excessively or remains stuck in the printer despite attempts to remove it, seek help from a professional service representative. Qualified service representatives can solve the problem without causing any further issues. Their level of expertise or experience makes the difference.
Some of the Common Causes of Paper Jam Errors on Epson Printers
Some of the common causes of paper jam errors on Epson printers include:
Worn Rollers
Printers have a system of rollers that aid the paper sheets in moving through the machine during the printing process. The process needs to be smooth to avoid any hitches. Over time, the rollers may wear out, which means they cannot perform optimally.
The best solution to prevent worn-out rollers is regular maintenance to ensure that all parts work as they should.
Use of Low-Quality Papers
The use of low-quality papers is detrimental to your printer. Low-quality papers tend to leave residues known as paper dust. The particles accumulate in the printer over time and can easily cause paper jams. It is recommendable to use good quality paper sheets at all times.
Wrapping Up
Like any other electronic device, a printer is bound to experience some errors or issues. The errors or problems may come about as a result of your actions. For example, using the wrong paper size can easily cause paper jams. However, paper jam sometimes happens as it is a regular occurrence.
One issue you may face while using a printer is a paper jam error. From the discussions and the guidelines, it is evident that the problem is solvable. Paper jam errors may occur in different parts of the printer. It is necessary to follow the stated steps depending on where the error occurs.
Your last resort should be seeking a qualified professional to investigate and sort out the issue. When you notice that you cannot handle the issue, contact a reliable professional for help.
Frequently Asked Questions
Are there any paper-loading guidelines I can follow to avoid paper jams?
Yes. You can follow several guidelines to try and avoid paper jam errors on your Epson printer. Here are some of the guidelines:
- Ensure you only load the printer with the recommendable number of printing papers
- Use the correct paper size
- Always read the paper package to see if there are any instructions or guidelines.
- Avoid loading folded, curled, or thing papers and envelopes
- If your papers have binder holes, load them up one at a time
- Always load papers with short edges first
What is the right paper size to use on my Epson printer?
Using the right paper size per your settings is one way to reduce paper jam errors. Depending on the settings, you can use different paper sizes on your Epson printers. However, the maximum size is (216 x 356 mm) size. You can adjust the paper size settings using the following steps;
- In the file menu, select Page Setup.
- When the page set-up dialog box appears, select the paper size you prefer.
- You have to choose the orientation as well, and it could be landscape or portrait
- Use the reduce or enlarge settings to select the size of your images.
Can I use a customized paper size?
Yes, it is possible to dictate a custom paper size using the following steps:
- In the file menu, select Page Setup.
- Tap Customize.
- Click New to customize the paper size.
- Type a name you prefer for the custom size
- Type the specific measurements in inches or centimeters
- Key in the width and height of your paper sheets
- Key in the specific margin
- Click Ok.
